What is WordPress site maintenance?
A large percentage of Internet sites and online stores are created on WordPress – the most popular CMS platform with thousands of users that increase daily. But great interest also means more and more new users and changes.
This leads to a constant need for WordPress to evolve and be updated, and every single site built on it has a regular need for new applications, removal of old and inactive ones, review for problematic comments, attempts to steal data or unauthorized logins to hacking.
All those hundreds of small elements that make up your site need a real professional to take care of them regularly and keep the site in great working shape.
Who Can Benefit From WordPress Site Maintenance Service?
Professional WordPress support is suitable for:
- small informative websites
- large business websites with multiple functionalities
- WooCommerce stores with 30 to 5000 products
Our clients
We have the pleasure of working on projects from many different industries - medicine, pharmaceutics, food supplements, dermo-cosmetics, construction, hospitality and tourism, sports and spa, children’s toys, and others.
What does the service include?
The service includes different WordPress site maintenance activities depending on the plan you choose. With each plan, you get certain working hours per month in which we can make edits to already uploaded content, add new ones, as well as set up new functionalities through plugins, according to the needs of your site.
No matter which plan you choose, you always get assistance from our specialist to improve your site through the following activities.
Your site receives 24/7 monitoring
Our service includes professional double monitoring. Our specialist sets up specialized software that will check your site every 5 minutes every day and immediately alert you if there is a problem. The WordPress specialist also performs a manual check every two weeks of functionalities, user experience and overall smoothness of the use of your site.
Analysis of data from Google Search Console
WordPress themes and extensions are constantly changing. New better themes are released and old ones are no longer supported.
Therefore, regular updates are extremely important – they guarantee an optimal user experience that is safe for users and protected from spam and hacker attacks. We can also assist if you need to communicate with third parties regarding hosting or extension developers.
Optimizing the speed of your site
We test, monitor and constantly strive to improve your site’s loading speed. Faster loading means satisfied users and a better chance of them continuing to visit and spend time on your site.
Protecting your website
from attacks
A higher percentage of users using WordPress also means a higher percentage of attacks by hackers and malware. With settings and monitoring by our WordPress support specialists, your site is 100% protected from all unwanted activities and safe to use.
Backups of your files and database
In a digital environment, there is always a chance that an unforeseen change, such as a hosting issue or an old plugin, could result in data loss. With regular copies of your site and data made by our specialists, you can quickly restore your site and avoid leaving the negative impression on your users that a damaged site would leave.
Maintenance for your
e-commerce store
We also offer WooCommerce maintenance services. We periodically test all the functionality of the store, update settings if necessary and take care of its security and protection.
Your WooCommerce online store is always perfectly optimized and ready for use by existing and new customers.
REVIEWS FROM SATISFIED CLIENTS
What are the benefits of the service?
When you choose WordPress web maintenance with us you get:
- Fast and timely help for your site from our specialist with proven experience;
- Site design assistance;
- Maintenance, improvement and development of the site.
We’ll take care of everything to keep your site running perfectly even when you’re on vacation.
What happens if your WordPress site goes without maintenance?
WordPress websites are multi-component systems made up of various extensions and one main theme.
Every now and then, new updates are released for both (extensions and themes), which are recommended to be updated as soon as possible.
Regularly checking and maintaining the many elements of the site takes time and resources. If you leave them unmaintained you risk problems such as:
- Breaking your site;
- Inability for users to use it
- Hacking attacks and data theft;
- And more…
Such problems lead to a serious chance that Google will avoid showing your site and an inability for new users and customers to discover and visit it.
What is our working process?
Once you’ve indicated that you want WordPress Web Maintenance, our account manager will guide you smoothly through each step of the process to give you peace of mind and confidence that your site is in safe hands.
After choosing a suitable plan for you using our account, we will need access to your website, FTP access and/or hosting provider (cPanel).
- We always start with a speed and security diagnosis of your site, optimize them and then proceed with the necessary activities according to the plan you choose.
PLANS
for WordPress web maintenance
READY TO LAUNCH
Suitable for small websites
- Professional site monitoring, 24/7 with Uptime Robot;
- Periodic updates of theme and extensions, and overall system;
- Testing and monitoring site speed;
- Configuration and creation of backup copies of the site;
- Communication with third parties as needed such as hosting and extension developers;
- Help from the team with a slow site;
- Additional working hours per month - 1 hour.
IN SPACE
Suitable for large company websites
- Professional site monitoring, 24/7 with Uptime Robot;
- Periodic updates of theme and extensions, and overall system;
- Testing and monitoring site speed;
- Configuration and creation of backup copies of the site;
- Communication with third parties as needed such as hosting and extension developers;
- Help from the team with a slow site;
- Setting up and adding a contact form and Google map;
- Additional working hours per month - 3 hours.
- Professional security settings;
- Periodic security checks of your site;
- Speed optimization;
PERFORM
Suitable for WooCommerce online stores
- Professional site monitoring, 24/7 with Uptime Robot;
- Periodic updates of theme and extensions, and overall system;
- Testing and monitoring site speed;
- Configuration and creation of backup copies of the site;
- Communication with third parties as needed such as hosting and extension developers;
- Help from the team with a slow site;
- Setting up and adding a contact form and Google map;
- Additional working hours per month - 4 hours.
- Professional security settings;
- Periodic security checks of your site;
- Speed optimization;
- WooCommerce settings - setup payments, emails, shipping, product import.
How do I pay for a selected plan?
Billing for a selected WordPress maintenance plan is three months in advance. From our practice with clients, we have noticed that this saves both parties time in billing and communication each month.
As the end of the three months approaches, a member of our team will contact you to communicate the continuation of WordPress web maintenance on your site.
What does the service NOT include?
The WordPress site maintenance service does not include the following activities:
- copywriting - content writing;
- graphic design – creation of graphic banners or elements;
- creating a new site using working hours per month;
- writing custom PHP / JavaScript;
- SEO optimization services.
We have teams of proven specialists in each of these services.
If you need one or more of these, you can contact a person from our team who will present you with types of plans for these services and the optimal option for your business.
Frequently Asked Questions
No, we work with every client with a WordPress site, regardless of which hosting they use. We have customers of both SuperHosting and other providers. We can also advise you on the migration process if you wish to change your hosting provider.
You only need to contact us and express your interest in the service and a member of our team will continue communication with you.
If you have doubts about which plan will be more suitable for your site, we are available to consult you so that together we can choose the most suitable plan according to your business needs and development goals.
Yes. A large portion of our support clients are actually WooCommerce websites in the online commerce realm.
Each of our WordPress site maintenance plans is designed for one website. If you have two or more sites that need maintenance, you’ll need a separate plan for each.
This ensures that each of your sites will have a team of specialists dedicated to keeping them in optimal condition.
Do I need additional site activities?
For additional activities on the site, you can take advantage of the working hours per month included in each maintenance plan.
Activities include creating pages, uploading posts, editing content, uploading products, setting up WooCommerce, and more.
If your website is hacked, we contact your hosting provider so that we, and they, can take action to resolve the issue.
Using paid security tools, we will diagnose the malicious files and remove them quickly to minimize the chance of serious damage to the site.
If your website has a technical issue that causes it to “break”, our team responds instantly. Through technical diagnostics, we quickly identify the problem and correct it. This way, we guarantee minimal lost time in which the website will be unavailable to users.
You can contact us Monday through Friday, between 9:00 a.m. and 6:00 p.m., for advice and assistance in maintaining your WordPress site.
No, everything is done by our trained team of specialists.
Yes of course. We maintain sites not built by us as long as they are on WordPress or WooCommerce.
Yes. Even if you don’t change your website often, it still needs active technical support to be in optimal working order. This would ensure that your website is as secure as possible and loads as quickly as possible, providing the best user experience.
Of course. We could even advise you on how to do it.
On the other hand, our experience shows that most business owners do not have the time to spend on technical maintenance or adding and updating content on their website.
Although WordPress is a relatively easy system to learn, 100% of our clients rely on us as a digital expert to service their websites so that they are always available to their customers.
Yes, in each of the WordPress support plans there are scheduled and fixed working hours that you can take advantage of.
If you exceed these hours, you can easily purchase additional hours by letting a member of our team know.
No. WordPress web maintenance plans do not include content creation or subscription.
On the other hand, we have an excellent team of expert copywriters who could assist you with this.
Why trust us?
By choosing us as a partner for the maintenance of your website or online store, you can be sure that your website or store will always be in optimal condition for your current and potential customers.
You won’t have to worry about whether your site is online or whether a customer will see or worse, let you know there’s a problem with it.
A large part of our clients trust us precisely because we have a trained team of WordPress site maintenance specialists to take care of every activity, all done in-house under the supervision of a real and proven specialist in the field.
Stop wasting time, nerves and customers because of a poorly functioning site, and trust our proven team with experience in WordPress website maintenance.
Contact us
Launch into new horizons
with web maintenance for your WordPress site from CreateX
